Shipping & Delivery
Shipping & Delivery
Fast, Secure & Reliable Delivery
At City Brandz, we are committed to delivering your orders quickly and safely. We partner with trusted courier services to ensure every package reaches your doorstep in excellent condition. Whether you’re purchasing a single outfit or placing a wholesale order, we handle every shipment with care.
Delivery Coverage
We proudly offer nationwide shipping across Pakistan. Orders are delivered to major cities, towns, and most remote areas through reliable courier partners.
Delivery Time
Estimated delivery times are:
- Major Cities: 2–4 Business Days
- Other Cities & Remote Areas: 3–7 Business Days
Please note that delivery times may vary during public holidays, promotional sales, or due to courier service delays.
Order Processing
Orders are processed within 1–2 business days after payment confirmation or order verification. Once your order has been dispatched, you will receive a shipment confirmation along with your tracking details.
Shipping Charges
Shipping charges are calculated based on your location and order size. Any applicable delivery fee will be displayed during checkout before you confirm your order.
Order Tracking
After your order is shipped, a tracking number will be provided so you can monitor your shipment until it arrives at your delivery address.
Packaging
Every order is carefully packed to protect your products during transit. We use secure packaging to ensure your items arrive safely and in excellent condition.
Delivery Attempts
If the courier is unable to deliver your package on the first attempt, additional delivery attempts may be made according to the courier company’s policy. Please ensure your contact number and delivery address are correct when placing your order.
Delayed Deliveries
While we strive to deliver every order on time, unexpected delays caused by weather conditions, public holidays, or courier operations may occasionally occur. We appreciate your patience and understanding in such situations.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact our customer support team within 3 days of receiving your order. We will review your request and assist you with the appropriate solution.
Need Assistance?
If you have any questions regarding shipping, delivery times, order tracking, or bulk shipments, our customer support team is always ready to help.
Thank you for choosing City Brandz. We appreciate your trust and look forward to providing you with a smooth, reliable, and satisfying shopping experience.