Ordering Information

Ordering Made Simple

At City Brandz, we are committed to providing a smooth, secure, and hassle-free shopping experience. Whether you’re purchasing a single outfit or placing a wholesale order, our ordering process is quick and easy.

How to Place an Order

  1. Browse our collections and select your favorite products.
  2. Choose the desired quantity.
  3. Add the product to your shopping cart.
  4. Proceed to checkout and enter your shipping details.
  5. Select your preferred payment method.
  6. Review your order and confirm your purchase.
  7. Receive your order confirmation via email or phone.

Wholesale Orders

We welcome wholesale inquiries from boutiques, retailers, and resellers across Pakistan.

For bulk orders, special pricing, or custom quantity requests, please contact our customer support team through WhatsApp, phone, or email before placing your order.

Order Confirmation

Once your order has been successfully placed, you will receive an order confirmation containing your purchase details. Our team will review and process your order as quickly as possible.

Payment Options

We offer secure and convenient payment methods, including:

  • Cash on Delivery (Available in selected areas)
  • Bank Transfer
  • Online Payment (If Available)

Payment options may vary depending on your location and order value.

Shipping & Delivery

We deliver nationwide across Pakistan using trusted courier services.

Estimated Delivery Time

  • Major Cities: 2–4 Business Days
  • Other Areas: 3–7 Business Days

Delivery times may vary during holidays, promotional sales, or courier delays.

Order Tracking

After your order has been dispatched, you will receive a tracking number so you can monitor your shipment until it reaches your doorstep.

Order Changes & Cancellation

If you need to change or cancel your order, please contact us as soon as possible.

Orders can only be modified or cancelled before they are shipped.

Returns & Exchanges

If you receive a damaged, defective, or incorrect product, please contact us within 3 days of delivery.

Our support team will review your request and guide you through the return or exchange process according to our policy.

Need Assistance?

If you have any questions regarding your order, shipping, payment, or wholesale inquiries, our customer support team is always ready to help.

City Brandz is committed to providing quality products, reliable service, and a shopping experience you can trust.